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Troubleshooting

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Common Issues

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1. SDK Initialization Failed

  • Check if access token is correct
  • Ensure user ID is provided
  • Verify iOS version (12.0+ required)
  • Verify URL scheme configuration
  • Check URL scheme matches dashboard settings
  • Ensure proper deep link handling implementation

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3. Referral Tracking Issues

  • Verify user authentication
  • Check network connectivity
  • Ensure proper event tracking implementation